Sales Support Representative

2 weeks ago
Job ID
# of Openings


Build your career, design a future at Thompson Creek Window Company. We are the premier home improvement replacement products company serving the Mid-­Atlantic region for more than 30 years. We’re proud of our history, and proud to help our communities improve the comfort and conditions of their homes.


Thompson Creek is looking for confident and results-driven full time Sales Support Representatives to develop rapport and influence with potential customers leading to confirmed sales appointments.




  • Learn and utilize established methodology to develop rapport and influence potential customers.
  • Ensure leads are qualified to result in a successful in-home demonstration by our Field Sales Representatives.
  • Enter information gathered from customer interaction into our customer relations software.




  • A high school diploma and prior customer service or inside sales experience
  • Strong communication skills and a high level of motivation
  • Strong ability to qualify leads and close
  • Proficiency with Microsoft Excel and Outlook
  • Prior experience with SAP CRM strongly desired but not required.
  • Call Center is open Monday through Friday 8AM to 9PM, Saturday and Sunday 8AM to 6PM.

We provide:

  • Tried and tested methodology for interaction with customers.
  • Base hourly and performance bonuses.

Thompson Creek offers a generous benefits package including:


  • Medical Plan with HSA option
  • Prescription Drug Plan
  • Vision Plan
  • Dental Plan
  • 401k with Immediately Vested Company Match
  • Educational Assistance
  • Company-paid holidays
  • Paid Time Off
  • Additional Voluntary Benefits
  • On the job training and professional development



About Thompson Creek


Thompson Creek Window Company is a privately owned and family-operated manufacturer and installer of energy-efficient home improvement replacement products. Founded in 1980, Thompson Creek began as a manufacturer of energy-efficient, maintenance-free vinyl windows. Since that time, Thompson Creek has evolved into one of the leading specialty home improvement contracting companies in the nation. The company’s product mix includes replacement windows and doors, vinyl siding and a clog-free gutter system. Thompson Creek is headquartered in Lanham, MD with a state-of-the-art 120,000 square foot manufacturing facility in Upper Marlboro, MD.


Drug-free Workplace


Thompson Creek Window Company participates in the E-Verify program




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