Build your career, design a future at Thompson Creek Window Company. We are the premier home improvement replacement products company serving the Mid-Atlantic region for more than 30 years. We’re proud of our history, and proud to help our communities improve the comfort and conditions of their homes.
We are looking for a Quality Assurance Specialist to join our Contact Center team. As the Quality Assurance Specialist, you will assess the quality and performance of the Marketing Call Center. You will monitor inbound and outbound calls, “chat” conversations, email responses, and other forms of communication to assess employee’s demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures.
WHAT YOU’LL DO:
WHAT WE’RE LOOKING FOR:
Thompson Creek offers a generous benefits package including:
About Thompson Creek
Thompson Creek Window Company is a privately owned and family-operated manufacturer and installer of energy-efficient home improvement replacement products. Founded in 1980, Thompson Creek began as a manufacturer of energy-efficient, maintenance-free vinyl windows. Since that time, Thompson Creek has evolved into one of the leading specialty home improvement contracting companies in the nation. The company’s product mix includes replacement windows and doors, vinyl siding and a clog-free gutter system. Thompson Creek is headquartered in Lanham, MD with a state-of-the-art 120,000 square foot manufacturing facility in Upper Marlboro, MD.
Thompson Creek Window Company proudly participates in E*Verify