Thompson Creek Window Company

  • Sales Manager

    Job Locations US-MD-Lanham
    Posted Date 1 month ago(1 month ago)
    Job ID
    # of Openings
  • Overview

    Build your career, design a future at Thompson Creek Window Company.  We are the premier home improvement replacement products company serving the Mid-­Atlantic region for more than 30 years. We’re proud of our history, and proud to help our communities improve the comfort and conditions of their homes.  Thompson Creek is looking for a Sales Team Manager to join our team. The Sales Team Manager directs and manages sales activity, performance, and compliance to the sales process of an assigned team of reps and mentors.



    • Manage the daily schedules and ensure sales reps are on their assigned leads.
    • Ensure accountability to the sales schedule to maximize sales opportunities and capacity.
    • Lead, motivate, and counsel team to meet or exceed sales revenue goals while maintaining teamwork and the highest level of customer service.
    • Be available for all reps on the roster in real time to address questions and concerns arising from customer demo, including those related to pricing, product knowledge, installation, and references. 
    • Respond to customer needs and partner with other departments to maintain 100% customer satisfaction.
    • Handle all communication to reps if contracts, paperwork, deposits, inside sales, or any other needs if there are questions about the in home visits and pricing.
    • Assist fulfillment and the finance team with jobs on hold in the sales process.
    • Coach and advise sales reps when they have a job that was cancelled or saved by management.
    • Manage inventory of sales kits and demo tools within assigned sales team to ensure all tools are clean and ready to face the customer. Hold reps accountable to keeping clean kits.
    • Track and manage weekly and monthly sales numbers to maintain sales performance.
    • Assess and review the performance of individual reps using ride-alongs, in classroom coaching sessions, and analysis of performance metrics. Coach, train, and facilitate professional development of sales reps.
    • Align reps approach and customer understanding with high level strategic goals.
    • Conduct weekly motivational sales training meetings.
    • Performs other duties as assigned.



    • Education and Experience: Bachelor’s Degree, prior sales experience, and at least 2 years of supervisory experience required; any equivalent combination of education and experience may be substituted.
    • Computer Skills: Proficiency with Microsoft Office (Word, Excel, Outlook). Ability to develop proficiency with SAP ECC and CRM.
    • Licenses and Certifications: ability to obtain/maintain sales license.


    Thompson Creek offers a generous benefits package including:

    • Medical Plan with HSA
    • Prescription Drug Plan
    • Dental Plan
    • 401k with Immediately Vested Company Match
    • Educational Assistance
    • Company-paid holidays
    • Paid Time Off
    • Additional Voluntary Benefits
    • On the job training and professional development


    About Thompson Creek


    Thompson Creek Window Company is a privately owned and family-operated manufacturer and installer of energy-efficient home improvement replacement products. Founded in 1980, Thompson Creek began as a manufacturer of energy-efficient, maintenance-free vinyl windows. Since that time, Thompson Creek has evolved into one of the leading specialty home improvement contracting companies in the nation. The company’s product mix includes replacement windows and doors, vinyl siding and a clog-free gutter system. Thompson Creek is headquartered in Lanham, MD with a state-of-the-art 120,000 square foot manufacturing facility in Upper Marlboro, MD.



    Drug-free Workplace


    Thompson Creek Window Co participates in the E-Verify program







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