Thompson Creek Window Company

  • Administrative Assistant

    Job Locations US-MD-Lanham
    Posted Date 4 weeks ago(9/25/2018 12:28 PM)
    Job ID
    # of Openings
  • Overview

    Build your career, design a future at Thompson Creek Window Company. We are the premier home improvement replacement products company serving the Mid-­Atlantic region for more than 30 years. We’re proud of our history, and proud to help our communities improve the comfort and conditions of their homes.


    We are looking for a confident and detail-oriented full time Administrative Assistant to provide administrative support for a broad range of day-to-day tasks and serve as support to our Contact Center and Marketing division.   The schedule for this position is Sunday through Thursday.  




    • Generate daily reports from SAP CRM and BCM and tally previous day’s performance results.
    • Generate daily performance summary report from SAP GUI to assess previous lead to set
    • Review Call source calls; provide report via email to Call Center Managers and Director of
    • Enter and confirm accuracy of sales results, property searches, rebate referrals and leads issued into SAP CRM.
    • Assist dispatch team with preparing, and dispatching leads to Sales Representatives.
    • Enter after hour pre-cons, and Rep referrals into SAP CRM; create appropriate follow-up’s
    • Maintain supply of printed Marketing Call Center documents and general office supplies.
    • Create training binders.
    • Listen to general voicemail box and distribute voicemails to appropriate departments.
    • Provide back-up coverage for the Front Desk Receptionist and Marketing Call Center staff.



    • A high school diploma or GED and 1 year of administrative experience; any equivalent combination of education and experience.
    • Proficiency with Microsoft Excel and Outlook
    • Excellent communication skills
    • Prior experience with SAP CRM strongly desired but not required



    Thompson Creek offers a generous benefits package including:

    • Medical Plan with HSA
    • Prescription Drug Plan
    • Dental Plan
    • 401k with Immediately Vested Company Match
    • Educational Assistance
    • Company-paid holidays
    • Paid Time Off
    • Additional Voluntary Benefits
    • On the job training and professional development



    About Thompson Creek


    Thompson Creek Window Company is a privately owned and family-operated manufacturer and installer of energy-efficient home improvement replacement products. Founded in 1980, Thompson Creek began as a manufacturer of energy-efficient, maintenance-free vinyl windows. Since that time, Thompson Creek has evolved into one of the leading specialty home improvement contracting companies in the nation. The company’s product mix includes replacement windows and doors, vinyl siding and a clog-free gutter system. Thompson Creek is headquartered in Lanham, MD with a state-of-the-art 120,000 square foot manufacturing facility in Upper Marlboro, MD.


    Drug-free Workplace


    Thompson Creek Window Company proudly participates in E*Verify




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